As of July 1, 2026, the European Union is applying a new customs duty of €3 on imported items valued under €150. To ensure a smooth buying and selling experience, eBay has updated its import fees experience for eligible transactions and will continue to support cross-border trade to the European Union. What this means for sellers  Because of these changes to European Union customs requirements, buying Postes Canada shipping labels on eBay is temporarily suspended for shipments to the European Union. Sellers must buy their shipping label directly from their carrier to complete the shipment. For sellers using eBay International Shipping, applicable import fees, including customs duties, will continue to be covered under the program. Buyers will need to pay the applicable import fees at checkout and should not have to pay any additional import fees upon delivery. For sellers using their own shipping methods, carriers may collect import fees as part of the import process. Some carriers may begin requiring Delivered Duty Paid (DDP) shipping to the European Union for certain services or destinations. Sellers should check with their carrier for the new European Union requirements and review their rates and shipping terms, if needed. What this means for buyers For items shipped through eBay International Shipping (eIS), applicable import fees will be shown at checkout. Buyers should not have to pay any additional import fees upon delivery. For items shipped using the seller's shipping method, carriers may collect the applicable import fees as part of the import process. Depending on the shipping service used, the carrier may contact buyers about the applicable import fees before delivery. Delivery times may also be longer than usual during the initial rollout period as carriers and customs authorities adjust to the new requirements. What's next? We'll continue to monitor the implementation of the European Union's new requirements and will share the latest updates as they become available. We encourage sellers to check back regularly for the latest news. As always, our goal is to make international trade as simple as possible. Please note that the €3 customs duty applies to each individual item in accordance with EU customs regulations. To learn more, see the European Commission guidance page . Thank you for being part of the eBay community.

Is there anyone who can tell me whether eBay Customer Service exists? Thank you.

Canada Xpress Post International - As a seller - In buying a label there is no option for signature   Inportant option to add by Ebay as it is vital in case of a dispute

Hello, Absolutely nothing I enter in the size tab of my ad works. Thank you very much

Hello, In the size tab of my listing, no matter what I enter, the search (magnifying glass) doesn't give me any results. Would someone be able to help me please? Thank you in advance

Hello I often try to buy items in the U.S but they can't deliver to Canada, that's why I'd like to know, is it a law from their government, the taxes or something else., I even asked the seller and he can't even if I pay extra, what is the real reason.

hello,   I'm trying to create a listing with several variants, but I always have the same problem when it comes time to put it up for sale, I get the error:  Listings with variants are not enabled on this site..   I tried going through the English Canada platform, same error. no solution found on the internet 

I bought an iPad Pro on March 5, 2026 and I made the payment via PayPal. The problem is that I tried to contact the seller to find out when they’re going to ship the tablet, but unfortunately the app doesn’t give me access to contact the seller. Also, the seller still hasn’t sent me the tracking number.   [Message modified by moderation - Order number removed]

Hello   I want to file a complaint against the Ebay agents who end the conversation without answering my questions, and this has happened several times. I looked for a phone number but couldn't find one for Canada (Quebec). I was charged for listings I posted, and it was supposed to be free (Promotion)

please call me in French, [Removed]   [Message edited by moderation - number removed]